equently Asked Questions

How do I sign up for paperless billing?

Click the REGISTER button on the Home page.  You will need your account number and name exactly as it appears on your bill.

Is my information secure?

Yes.  SureBill, the vendor who provides this application, uses multiple levels of security features.

Will I continue to receive my bill by mail?

No.  When you enroll in paperless billing, you will receive a notice that your bill is available for online viewing and printing if you choose.

What if I change my email address?

You can access your account and maintain your account profile online.

Why haven’t I received the paperless bill notification?

Chances are there is a problem with your email address.  You can still view your bill online at https://sbo.efsbill.com.  You should also make sure the Scottsboro Electric email address is not blocked.

How can I pay my bill?

In person – by check, cash or money order at 404 E Willow St.  We are open 8:00 – 4:30 Monday through Friday (except holidays) and our drive through window is open on Monday through Fridays.

You can mail your payment to Scottsboro Electric Power Board, PO Box 550 , Scottsboro, AL 35768.   Please DO NOT MAIL CASH!

Who do I make my check payable to?

Scottsboro Electric Power Board

Can my spouse and I have separate log ins to view our account? 

YES  you can have a multiple user per account.

Do I have to sign up for e-billing in order to pay online?

No.  The online payment account is independent of the ebilling sign-up.

Is there a fee for paying online?

Yes click PAYNOW   Read the disclaimer then Click to navigate to the bill pay system.

Still have questions regarding your bill or this process?

                Call us at (256) 574-2680